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SUSTAINABILITY REPORT 2014

A wide range of sustainable products

In expanding our sustainable product ranges, we focus on products that are of particular impor­tance for us: coffee, textiles made from cotton and viscose, furniture and craft utensils made of wood and cellulose, as well as leather shoes, bags and acces­sories. We believe that their production should not negatively affect people and the environment.

In 2014 we further expanded our sustainable ranges. We want to completely convert our new permanent online “Tchibo Lieblingsstücke” (Tchibo Favourite Items) product range to sustainable qualities, thereby taking a step closer to our goal of becoming a 100% sustainable business.

Coffee: sustainable range expanded

In 2014, we further increased the share of validated and certified green coffee that we process in our sustain­ability concept to around 35% compared to 30% in the previous year. In the medium term we want to include all Tchibo coffees in our sustain­ability concept. This means that they are certified according to the criteria of the Rainforest Alliance, Fairtrade, UTZ Certified or the EU Bio label organ­i­sa­tions, or are validated according to the baseline standards of the 4C Associ­ation. We already converted the entire Privat Kaffee range to 100% certified sustainable varieties in 2010. In our Coffee Bars we have exclu­sively served coffees and specialty coffees made from certified coffee grades since 2009. We also only use certified coffee grades for our Cafissimo coffee capsules. We are gradually devel­oping the Cafissimo capsules so they can be recycled – e.g. in Germany’s ‘Duales System’ (Coffee value chain/ Packaging and waste)

Textiles: World's third largest supplier of organic cotton

Whether it is used in T-shirts or bed linen, cotton is one of the most important raw materials we process in our product range. We are contin­u­ously increasing the proportion of textiles made with cotton from validated or certified sustainable sources. In 2011 the share of textiles we offered that were manufac­tured from sustainably grown cotton was 20%; in 2015 it was more than 85%, well above our target of 75%. The cotton meets the require­ments of the Textile Exchange organ­i­sation (organic cotton), the Cotton Made in Africa (CmiA) initiative, and the Better Cotton Initiative (BCI).

Since 2008, we have regularly offered textiles made from certified organic cotton: Tchibo is currently the third largest supplier of organic cotton worldwide, according to the 2015 “Organic Cotton Market Report” published by the non-profit organ­i­sation Textile Exchange. In 2014, we purchased nearly 6,000 tons of organic cotton for our textile products. Like the year before, our bedding collection in 2014 was produced with certified organic cotton that meets Textile Exchange’s Organic Cotton Standard (OCS). In 2014, we were certified to the demanding Global Organic Textile Standard (GOTS) – another important step in our cotton strategy. Tchibo is the first GOTS-certified retailer in Germany. In 2015, we will offer the first GOTS-certified textiles.

We are also offering more and more sustainable qualities in our textiles made from viscose. To this end, we are inten­si­fying our collab­o­ration with the supplier Lenzing AG: it sources its cellulose – the raw material for producing viscose – from sustainable forestry. In the sales year 2014, 45% of the cellulose fibres used in our viscose products came from respon­sible sources, and we managed to increase the ratio in the textiles we offered in 2015 to around 60% (Consumer goods value chain).

Products made of wood and paper: 100% from sustainable sources

From garden furniture to craft supplies, many Tchibo products are made of wood or pulp. To preserve forests for future gener­a­tions we take care to ensure that the raw materials wood and pulp used for our products are from well-managed forests. We exclude any timber from illegal logging and other undesirable sources from our portfolio. In the sales years 2014 and 2015, 100% of the wood and paper products we produced came from sustainably managed sources. Of these, around 30% are FSC-certified (Forest Stewardship Council) and almost 70% comply with the FTS standard (Forest Tracing System), which we developed in collab­o­ration with WWF (Consumer goods value chain).

Leather products: chrome-free tanning only from 2016

We are also increas­ingly striving for sustainable production in our leather products such as shoes, handbags and acces­sories. From the sales year 2016, we will have them produced using only chrome-free tanned leather. In 2014 around 95% of our leather products were already tanned without the use of chrome (Sustainable products and resources).

Renewable energy: “Kindergiewende“ campaign

Since 2010, we have offered our customers green electricity sourced from 100% hydropower, as well as climate-friendly gas certified according to the WWW Gold Standard. Tchibo green electricity is certified with the TÜV seal and the ok-power label. Compliance with the under­lying standards is reviewed annually. In April 2014, Tchibo launched the “Kindergiewende” green energy campaign together with the S.O.F. Save Our Future environ­mental foundation. For each new energy customer we donate €10 to S.O.F.’s “Kita 21” education initiative, which supports children’s daycare centres in building environ­mental and energy awareness.

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The following graphic illus­trates our progress in devel­oping our sustainable product lines since 2006:

Milestones - expanding sustainable product ranges
2006
First sustainable coffee products in the Coffee Service department: Vista coffee with Fairtrade certi­fi­cation and Organic label, Vista chocolate with Fairtrade certificate
2008
Extensive range of coffees with Rainforest Alliance and Fairtrade certi­fi­cation and organic label; all “Privat Kaffee” and “Frische Ernte” varieties with Rainforest Alliance certi­fi­cation; “BioGenuss” is the first coffee product for consumers certified with the organic label; Fairtrade Espresso added to Tchibo shop range
Cotton products made with Cotton made in Africa and Textile Exchange cotton first offered
2009
Only sustainably produced coffee qualities sold in Coffee Bars; beans for espresso-based special­ities Fairtrade-certified; filter coffee Rainforest Alliance-certified
2010
First offer of ok power-certified green electricity from 100% hydropower
All “Privat Kaffee” varieties made from 100% sustainable qualities
2011
Climate-friendly gas first offered to customers
2012
Sale of energy concept houses
All Cafissimo coffees completely switched to certified sustainable grades
2013
Fairtrade-certified Barista Espresso and Caffè Crema added to sustainable coffee range
First bedding collection made from 100% sustainable cotton
First crafts range made from 100% FSC®-certified paper
First garden furniture range made from 100% FSC®-certified wood
100% of “Mein Privat Kaffee” Rainforest Alliance or UTZ certified
2014
Sustainable coffee range expanded to include Rainforest Alliance-certified “Winterkaffee”
Intro­duction of a Cafissimo-branded range of sustainable teas with Rainforest Alliance, UTZ or organic label certi­fi­cation
100% sustainable cotton underwear collection

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