Transparency and comparability

In the Tchibo Sustain­ability Report 2014, we provide trans­parent, compre­hensive infor­mation about our economical, ecological and socially respon­sible conduct. It is addressed at our internal and external stake­holders and inter­ested members of the public. The focus of our reporting is our progress on the way to becoming a 100% sustainable business.

Since 2006, sustain­ability has been an integral part of Tchibo’s business strategy. We report annually on the actions taken and progress made in the sustainable management of our business. Our activ­ities are focused on the coffee and consumer goods supply chains and on environ­mental protection in our opera­tions, on customers and products, and on benefits and services for employees. The material issues were identified with the involvement of our stake­holders and system­at­i­cally developed based on analyses (Control).

Scope of reporting and data collection

All of the infor­mation in this report refers to the sustain­ability-related activ­ities of Tchibo GmbH, its subsidiaries and sites in Germany. Our inter­na­tional business units are included here provided they use centrally controlled processes. [G4-17]

This fourth, completely revised Tchibo Sustain­ability Report is about the devel­op­ments in 2014 (1 January to 31 December 2014). We have also taken into account signif­icant events and services up to the editorial deadline in July 2015, to ensure that the infor­mation is up to date. Since the publi­cation of the first Tchibo Sustain­ability Report in 2008, we have reported on an annual basis, every two years in the form of a condensed update.

First-time appli­cation of GRI G4 reporting standards

Since 2008, our sustain­ability reporting has used the guide­lines of the Global Reporting Initiative (GRI) as an inter­na­tionally recog­nised basis for compa­ra­bility and trans­parency. In this Sustain­ability Report 2014 we use, for the first time, the GRI G4 guide­lines, which will become binding from 2016. The materi­ality of the reported content played a key role in the revision of the standards. In this report we are therefore focusing more on our material topics and key indicators than in previous years; this selection is based on an analysis of the G4 require­ments that we conducted in 2014. The report therefore corre­sponds to the G4 ‘Core Level’. We also report other indicators that are related to Tchibo’s focuses in its sustain­ability activ­ities (Control). Since 2012, we have also taken into account the GRI sector supplement for the food industry (which is being piloted) and the industry-specific supple­mentary indicators for the clothing and footwear industry.

Global Compact Commu­ni­cation on Progress and German Sustain­ability Code

This Sustain­ability Report also includes the Advanced Level Commu­ni­cation on Progress to the UN Global Compact, whose ten principles we have been committed to since joining the Compact in 2009. Based on the 21 ‘GC Advanced’ criteria, we provide infor­mation on key issues of our value chains, such as obser­vance of human rights and labour standards, environ­mental protection and anti-corruption. You can find an overview of these topics here.

The Tchibo Sustain­ability Report 2014 is also the basis for our Decla­ration Of Conformity in accor­dance with the German Sustain­ability Code (DNK) issued by the Council for Sustainable Devel­opment (RNE). With this Code, the RNE seeks to make the sustain­ability perfor­mance of companies more strin­gently trans­parent and compa­rable. You can find an overview here.

External audit by auditing firm

The Sustain­ability Report 2014 of Tchibo GmbH, Hamburg was audited by the independent auditing firm Price­wa­ter­house­C­oopers AG (PWC) according to the Inter­na­tional Standard on Assurance Engage­ments (ISAE) 3000. The subject matter of the audit was the management approach and four key indicators in our strategic action areas – the coffee and consumer goods value chains, and environ­mental protection in our opera­tions. The audited figures are labelled in the text, in the GRI Index as well as in the overview ().
The complete audit certificate can be found here.

Your opinion matters

If you have any questions or sugges­tions in connection with the Sustain­ability Report or with corporate respon­si­bility at Tchibo, you can find the relevant contacts here.