Transparency and comparability
In the Tchibo Sustainability Report 2014, we provide transparent, comprehensive information about our economical, ecological and socially responsible conduct. It is addressed at our internal and external stakeholders and interested members of the public. The focus of our reporting is our progress on the way to becoming a 100% sustainable business.
Since 2006, sustainability has been an integral part of Tchibo’s business strategy. We report annually on the actions taken and progress made in the sustainable management of our business. Our activities are focused on the coffee and consumer goods supply chains and on environmental protection in our operations, on customers and products, and on benefits and services for employees. The material issues were identified with the involvement of our stakeholders and systematically developed based on analyses (Control).
Scope of reporting and data collection
All of the information in this report refers to the sustainability-related activities of Tchibo GmbH, its subsidiaries and sites in Germany. Our international business units are included here provided they use centrally controlled processes. [G4-17]
This fourth, completely revised Tchibo Sustainability Report is about the developments in 2014 (1 January to 31 December 2014). We have also taken into account significant events and services up to the editorial deadline in July 2015, to ensure that the information is up to date. Since the publication of the first Tchibo Sustainability Report in 2008, we have reported on an annual basis, every two years in the form of a condensed update.
First-time application of GRI G4 reporting standards
Since 2008, our sustainability reporting has used the guidelines of the Global Reporting Initiative (GRI) as an internationally recognised basis for comparability and transparency. In this Sustainability Report 2014 we use, for the first time, the GRI G4 guidelines, which will become binding from 2016. The materiality of the reported content played a key role in the revision of the standards. In this report we are therefore focusing more on our material topics and key indicators than in previous years; this selection is based on an analysis of the G4 requirements that we conducted in 2014. The report therefore corresponds to the G4 ‘Core Level’. We also report other indicators that are related to Tchibo’s focuses in its sustainability activities (Control). Since 2012, we have also taken into account the GRI sector supplement for the food industry (which is being piloted) and the industry-specific supplementary indicators for the clothing and footwear industry.
Global Compact Communication on Progress and German Sustainability Code
This Sustainability Report also includes the Advanced Level Communication on Progress to the UN Global Compact, whose ten principles we have been committed to since joining the Compact in 2009. Based on the 21 ‘GC Advanced’ criteria, we provide information on key issues of our value chains, such as observance of human rights and labour standards, environmental protection and anti-corruption. You can find an overview of these topics here.
The Tchibo Sustainability Report 2014 is also the basis for our Declaration Of Conformity in accordance with the German Sustainability Code (DNK) issued by the Council for Sustainable Development (RNE). With this Code, the RNE seeks to make the sustainability performance of companies more stringently transparent and comparable. You can find an overview here.
External audit by auditing firm
The Sustainability Report 2014 of Tchibo GmbH, Hamburg was audited by the independent auditing firm PricewaterhouseCoopers AG (PWC) according to the International Standard on Assurance Engagements (ISAE) 3000. The subject matter of the audit was the management approach and four key indicators in our strategic action areas – the coffee and consumer goods value chains, and environmental protection in our operations. The audited figures are labelled in the text, in the GRI Index as well as in the overview ().
The complete audit certificate can be found here.
Your opinion matters
If you have any questions or suggestions in connection with the Sustainability Report or with corporate responsibility at Tchibo, you can find the relevant contacts here.