SUSTAINABILITY REPORT
2016

Transparency and comparability

In the Tchibo Sustain­ability Report 2016, we provide trans­parent and compre­hensive infor­mation about our economic, ecological and socially respon­sible activ­ities. We are addressing our internal and external stake­holders as well as the inter­ested public. The focus of our reporting is on our progress towards becoming a 100% sustainable business.

Since 2006, sustain­ability has been an integral part of Tchibo’s business strategy. We report annually on the actions taken and progress made in the sustainable management of our business. Our activ­ities focus on the Coffee and Consumer Goods supply chains, on environ­mental protection at our sites and during transport, on customers and products, and Tchibo employees. The material issues were identified with the involvement of our stake­holders and contin­ually fine-tuned based on targeted stake­holder consul­ta­tions as well as additional analyses (see Stake­holder involvement and materi­ality).

Scope of reporting and data collection

All of the infor­mation in this report refers to the sustain­ability-related activ­ities of Tchibo GmbH and its opera­tions in Germany. This includes our company headquarters in Hamburg, our roasting plants in Hamburg and Berlin, and our warehouses. Our inter­na­tional business units are also included provided they use centrally controlled processes and products.

This fourth, completely revised Tchibo Sustain­ability Report covers the devel­op­ments in 2016 (1 January to 31 December 2016). We have also taken into account signif­icant events and achieve­ments up to the editorial deadline in August 2017, to ensure that the infor­mation is up to date. Since the publi­cation of the first Tchibo Sustain­ability Report in 2008, we have reported on an annual basis, every two years in the form of a condensed update. The publi­cation of the Tchibo Sustain­ability Report 2017 is scheduled for spring 2018.

First appli­cation of the GRI standards

Since 2008 our sustain­ability reporting has been based on the guide­lines of the Global Reporting Initiative (GRI), an inter­na­tionally recog­nised basis for compa­ra­bility and trans­parency. This Sustain­ability Report 2016 marks the first time we are using the GRI standards that become binding from 2018. The materi­ality of the report content played a key role in the revision of the standards. This is why in this report, we focus more on our key topics and partic­u­larly meaningful indicators than in previous years; this selection is based on an analysis of the G4 standards that we conducted in 2016. The report therefore corre­sponds to the GRI Standards ‚Core option‘. We also report other indicators that are related to Tchibo’s own focuses in its sustain­ability management (see Stake­holder involvement and materi­ality). Since 2012, we have also taken into account the GRI additional protocol for the food industry, and the industry-specific supple­mentary indicators for the clothing and footwear industry, which exist as a pilot version.

Global Compact Commu­ni­cation on Progress and German Sustain­ability Code

This Sustain­ability Report also includes the Advanced Level Commu­ni­cation on Progress to the UN Global Compact, whose ten principles we have been committed to since joining the Compact in 2009. Based on the 21 ‘GC Advanced’ criteria, we provide infor­mation on key issues of our value chains, such as compliance with human rights and labour standards, environ­mental protection and anti-corruption. You can find an overview of these topics here.

Beyond this, the Tchibo Sustain­ability Report 2014 serves as the basis for our Decla­ration of Conformity in accor­dance with the Sustain­ability Code (DNK), issued by the Council for Sustainable Devel­opment (RNE). With this Code, the RNE seeks to make the sustain­ability perfor­mance of companies more strin­gently trans­parent and compa­rable. You can find an overview here.

External audit by auditing firm

The Sustain­ability Report 2016 of Tchibo GmbH, Hamburg was audited by the independent auditing firm Ernst & Young according to the Inter­na­tional Standard on Assurance Engage­ments (ISAE) 3000. The subject matter of the audit was the management approach to, materi­ality of and four key indicators in our strategic action areas: Coffee and Consumer Goods value chains, environ­mental protection at our sites and during transport, as well as customers and products. The audited data is labelled with an in the text, in the GRI Content Index, and in the Overview of Key Indicators.

The complete audit certificate can be found here.

Your opinion matters

If you have any questions or sugges­tions in connection with the Sustain­ability Report or with corporate respon­si­bility at Tchibo, you can find the relevant contacts here.