Firmly anchored: responsibilities, key objectives and topic management
Sustainability management is integrated into all departments and anchored at all levels in our company. Its overall coordination and management is in the hands of the Corporate Responsibility directorate, which was created in 2006. The Corporate Responsibility Director reports directly to the Chairman of the Board and, together with his employees, supports the departments in implementing and further developing their sustainability goals. The Corporate Responsibility directorate also coordinates higher-level and department-specific stakeholder management. The company's Data Protection Centre is also organisationally linked to it, giving it direct and unrestricted access to the Management Board.
Keeping in mind the overall strategic goal of ‘Tchibo on the way towards becoming a 100% sustainable business’, the departments develop guidelines for necessary processes of ecological and social transformation. To achieve these key objectives, each department formulates sub-goals and develops measures for their implementation. Integrated into the company-wide target system, the departments’ key objectives and sub-goals and their fulfilment also affect the fixed and variable components remuneration of employees across all hierarchical levels.
Each year, the Corporate Responsibility directorate checks the extent to which the departments’ sub-goals have been achieved, and reports the results once to the Chairman of the Management Board (CEO) - after consultation with the departments. If necessary, the targets for the following business year are adjusted, and new targets are adopted.
By continuously collecting and evaluating key performance indicators in our sustainability management system, we can manage sustainability across all departments.