SUSTAINABILITY REPORT
2016

Rewarding perfor­mance and commitment

We want passionate and high-perfor­mance employees – and we reward their commitment with attractive, fair, and perfor­mance-based remuner­ation. We base our compen­sation structure on the principles of market compa­ra­bility, fairness, trans­parency, and plausi­bility, and regularly adapt it to current devel­op­ments. In 2016, with the imple­men­tation of our Talent Navigator, we also updated our remuner­ation system and made it even more trans­parent by consol­i­dating roles and job profiles.

We pay target achievement bonuses as a percentage of basic salary and perform the salary reviews directly after the appraisals in order to emphasise our focus on perfor­mance. In addition to bonuses and premiums, our employees also receive special allowances such as Christmas and holiday pay. In the remuner­ation of staff at our Tchibo shops, we take our cue from collective agree­ments for the retail trade.

Recog­nising commitment and dedication: Tchibo Extras

An integral part of our corporate culture are the attractive voluntary employee benefits with which we recognise the dedication and commitment of our employees. These extras include pension schemes, health promotion initia­tives, Group accident insurance that provides 24-hour coverage and therefore also extends to their personal life outside of work, as well as employee discounts on Tchibo products and travel. We also promote our employees’ safety of on their way to work with driving safety training, which is subsidised by the employers' liability insurance associ­ation.

As part of our company’s health promotion efforts, we offer our employees a compre­hensive fitness range, especially with the leisure centre at our Hamburg headquarters. For a fee of just €2 a month they can partic­ipate in 30 sports and use the in-house swimming pool and weight room. Employees who live outside Hamburg are offered discounted gym member­ships.

Social insurance: beyond active employment

As a respon­sible employer, we are also committed to our employees’ well-being beyond their active employment through various retirement provision measures. For more than 12 years now, we have offered all employees at Tchibo GmbH and our German subsidiaries a company pension scheme. The capital payment amount is based on the employees’ contractual position and how long they worked for the company. As part of the ‘collective bargaining and statutory pension provi­sions’, we also offer all Tchibo employees the option of building up an additional pension pot through payments that are exempt from taxes and social security contri­bu­tions, and to which we make an annual employer contri­bution upon request. Our employees can also take out direct insurance through the company to cover possible short­falls and as a further instrument of personal provision. On request, our HR department offers employees consul­tation about optimal, individual solutions.

Overview of our compre­hensive benefits package

  • Flexible working hours systems including trust-based working hours, flex-time, part-time and work from home, sabbat­icals

  • Pension benefits (e.g. group accident insurance, company pension)

  • Anniversary gifts

  • Preventive healthcare, ‘Balance’ project

  • Employee discount and monthly coffee allowance

  • Subsidised public transport

  • Staff restaurant and cafeteria, coffee pantries on all floors with a range of coffee, tea, cocoa and mineral water, free to employees

  • Offers at the leisure centre

  • A company sports programme

  • Day-care places at the City Nord children’s day-care centre and at partner day-care facil­ities in the surrounding area

  • Children’s events

  • Seniors events

  • Organic Christmas roast

  • Organ­i­sation of festivals and parties