Transparency and comparability
GRI 102-2; GRI 102-3: GRI 102-4; GRI 102-5; GRI 102-50; GRI 102-52; GRI 102-56
In the Tchibo Sustainability Report 2017, we provide transparent and comprehensive information about our economic, ecological and socially responsible activities. This report is addressed at our internal and external stakeholders as well as the interested public.
Since 2006, sustainability has been an integral part of Tchibo’s business strategy. We report annually on the actions taken and progress made in the sustainable management of our business. Our activities focus on the Coffee and Consumer Goods supply chains, on environmental protection at our sites and during transport, on customers and products, and Tchibo employees. The material issues were identified with the involvement of our stakeholders and continually fine-tuned based on targeted stakeholder consultations as well as additional analyses (see Stakeholder involvement and materiality).
Scope of reporting and data collection
All of the information in this report refers to the sustainability-related activities of Tchibo GmbH and its operations in Germany. This includes our company headquarters in Hamburg, our roasting plants in Hamburg and Berlin, and our warehouses. Our international business units are also included, provided they use centrally controlled processes and products.
This sixth, completely revised Tchibo Sustainability Report covers the developments in 2017 (1 January to 31 December 2017). We have also taken into account significant events and achievements up to the editorial deadline in March 2018, to ensure that the information is up to date. Since the publication of the first Tchibo Sustainability Report in 2008, we have reported on an annual basis, every two years in the form of a condensed update. The publication of the Tchibo Sustainability Report 2018 is scheduled for spring 2019.
Application of the GRI standard
Since 2008 our sustainability reporting has been based on the guidelines of the Global Reporting Initiative (GRI) standard, a globally accredited basis for comparability and transparency. This Sustainability Report 2017 marks the second time we are using the GRI standards, which became binding from 2018. The materiality of the report content played a key role in the revision of the standards. This is why in this report, we focus more on our key topics and particularly meaningful indicators than in previous years; this selection is based on an analysis of the GRI standards that we conducted in 2017. The report corresponds to the ‘Core Option’ GRI Standards. We also report on other indicators that are related to Tchibo’s own focuses in its sustainability management (see Stakeholder Involvement and Materiality). Since 2012, we have also taken into account the GRI additional protocol (pilot version) for the food industry, and the industry-specific supplementary indicators for the clothing and footwear industry.
Global Compact Communication on Progress and German Sustainability Code
This Sustainability Report includes the Advanced Level Communication on Progress to the UN Global Compact, whose ten principles we have been committed to since joining the Compact in 2009. Based on the 21 ‘GC Advanced’ criteria, we provide information on key issues of our value chains, such as compliance with human rights and labour standards, environmental protection and anti-corruption. You can find an overview of these topics here.
The Tchibo Sustainability Report 2016 serves as the basis for our Declaration of Conformity in accordance with the Sustainability Code (DNK), issued by the Council for Sustainable Development (RNE). With this Code, the RNE seeks to make the sustainability performance of companies more stringently transparent and comparable. You can find an overview here.
External audit by auditing firm
The Sustainability Report 2017 of Tchibo GmbH, Hamburg was audited by the independent auditing firm Ernst & Young according to the International Standard on Assurance Engagements (ISAE) 3000. The subject matter of the audit was the management approach to, materiality of and two key indicators in our strategic action areas: Coffee and Consumer Goods value chains, environmental protection at our sites and during transport, as well as customers and products. The audited data is labelled with in the text, in the GRI Content Index, and in the Overview of Key Indicators.
The complete audit certificate can be found here.
Your opinion matters
If you have any questions or suggestions in connection with the Sustainability Report or with corporate responsibility at Tchibo, you can find the relevant contacts here.