SUSTAINABILITY REPORT2017

Rewarding perfor­mance and commitment

Passionate and committed employees are the basis for our long-term success. Winning them for Tchibo and keeping them motivated long term basis, offering them devel­opment oppor­tu­nities, and retaining them in the company for the duration are some of the central objec­tives of our sustainable business activ­ities.

We regard compen­sation as one of several important factors in attracting talented employees. Our remuner­ation principles are based on our company values and our business strategy. We recognize our employees’ commitment through fair and perfor­mance-related remuner­ation and a large number of voluntary benefits, and offer them attractive devel­opment oppor­tu­nities. Employees who deepen and expand their knowledge and skills receive special acknowl­edgment from us – because in doing so they not only develop their own skillset, but also help to advance Tchibo’s devel­opment.

In designing our compen­sation system, we take into account local market require­ments and condi­tions as well as employee perfor­mance. We regularly carry out market analyses to ensure that our remuner­ation level and our benefits package puts us in a good position vis-à-vis competitors, long term. We compare our offer with the latest market devel­op­ments and adjust it as needed.

We compensate our employees according to the grouping of their position, or employee group:

  • The basic salary depends on the job require­ments, the impor­tance of their position in the company, and the salary level that is common inside and outside the company. The further salary devel­opment during their time with the company depends on the employee’s individual perfor­mance and devel­opment. 
  • We acknowledge special achieve­ments and results with a monetary reward in the form of variable remuner­ation such as bonuses and premiums.
  • We assign company cars as a component of remuner­ation taking into account the market, and the job function.     
  • Every employee is entitled to a discount on Coffee and Non Food items.

Fair pay for men and women

By compen­sating all employees according to their employee group, we ensure that compen­sation is set on a consistent and non-discrim­i­natory basis. Employees can view the compen­sation policy on the intranet. In addition, compliance with compen­sation decisions is regularly reviewed by the Human Resources department to ensure fair imple­men­tation. In accor­dance with the Remuner­ation Trans­parency Act, we give employees the oppor­tunity to request infor­mation on the distri­bution of remuner­ation between male and female employees with the same job function. Employees can submit their requests anony­mously to the HR department via the works council and receive the infor­mation relevant to them in accor­dance with legal require­ments.

Recog­nising commitment and dedication: Tchibo Extras

The attractive voluntary employee benefits with which we recognise the dedication and commitment of our employees are an integral part of our corporate culture. These extras include pension schemes, health promotion initia­tives, Group accident insurance that provides 24-hour coverage and therefore also extends to their personal life outside of work, as well as employee discounts on Tchibo products and travel. We also promote our employees’ safety of on their way to work with driving safety training, which is subsidised by the employers' liability insurance associ­ation.

As part of our company’s health promotion efforts, we offer our employees a compre­hensive fitness range, especially with the leisure centre at our Hamburg headquarters. For a fee of just €2 a month they can partic­ipate in around seven sports and use the in-house swimming pool and weight room. Employees who live outside Hamburg are offered discounted gym member­ships.

Social insurance: beyond active employment

their active employment through various retirement provision measures. For 15 years now, we have offered all employees at Tchibo GmbH and our German subsidiaries a company pension scheme. The capital payment amount depends on the employees’ contractual position and how long they worked for the company. As part of the ‘collective bargaining and statutory pension provi­sions’, we also offer all Tchibo employees the option of building up an additional pension pot through payments that are exempt from taxes and social security contri­bu­tions, and to which we make an annual employer contri­bution upon request. Our employees can also take out direct insurance through the company to cover possible short­falls and as a further instrument of personal provision. On request, our HR department offers employees consul­tation about optimal, individual solutions.

Overview of our compre­hensive benefits package

  • Flexible working hours systems including trust-based working hours, flex-time, part-time and work from home, sabbat­icals
  • Pension benefits (e.g. group accident insurance, company pension)
  • Anniversary gifts
  • Preventive healthcare, measures to promote a healthy work-life balance
  • Employee discount and monthly coffee allowance 
  • Subsidised public transport
  • Staff restaurant and cafeteria, coffee pantries on all floors with a range of coffee, tea, cocoa and mineral water, free to employees
  • Offers at the leisure centre
  • A company sports programme
  • Day-care places at the City Nord children’s day-care centre and at partner day-care facil­ities in the surrounding area
  • Children’s events
  • Seniors events
  • Organic Christmas roast
  • Organ­i­sation of festivals and parties